Last modified: 6 Days, 16 Hours, 41 Minutes ago
Operations is the part of management that considers processes rather than people and focuses on the organisation rather than its environment.
We study processes and process types: when we produce goods or provide services through projects, jobs, batches or by mass production or mass services. We study layout–how facilities are arranged–, capacity and inventory–how much we can make and when to store–, supply chains, project management, quality and improvement.
The course considers theories such as lean and just-in-time but also practice. You will need a calculator besides the ability to write reports.
| Study Type | Undergraduate | Level | 2 |
|---|---|---|---|
| Term | Second Term | Credit Points | 15 credits (7.5 ECTS credits) |
| Campus | Offshore | Sustained Study | No |
| Co-ordinators |
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One or more of these courses have a limited number of places. Priority access will be given to students for whom this course is compulsory. Please refer to the Frequently Asked Questions for more details on this process.
The course will contain a range of core operations management theories, frameworks and tools. These will include basic concepts of operations management that reflect the currently including: definitions; operations objectives; the nature of process planning and control; capacity; supply chain management; process design; layout and flow; and project management. The course will include recent examples and will be adapted to reflect the changing nature of operations management and its tools and techniques. Students will be encouraged to take a critical approach when evaluating current initiatives in management.
Information on contact teaching time is available from the course guide.
| Assessment Type | Summative | Weighting | 60 | |
|---|---|---|---|---|
| Assessment Weeks | Feedback Weeks | |||
| Feedback |
2-hour Examination |
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| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
| Conceptual | Remember | Know the main concepts of operations management. |
| Conceptual | Understand | Appreciate the value and limitations of lean operations. |
| Conceptual | Understand | Appreciate the nature and scope of operations management. |
| Conceptual | Understand | Understand operations strategy and discuss what operations objectives are important for a particular operation |
| Procedural | Apply | Use appropriately a range of established operations management techniques to measure, plan and control capacity, inventory, supply chain, projects, quality and performance improvement. |
| Procedural | Create | Analyse and design products and services, processes and layouts |
| Assessment Type | Summative | Weighting | 10 | |
|---|---|---|---|---|
| Assessment Weeks | Feedback Weeks | |||
| Feedback |
Online MCQ Test (10%) |
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| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
| Conceptual | Remember | Know the main concepts of operations management. |
| Conceptual | Understand | Appreciate the nature and scope of operations management. |
| Assessment Type | Summative | Weighting | 30 | |
|---|---|---|---|---|
| Assessment Weeks | Feedback Weeks | |||
| Feedback |
1,200-word Report (30%) |
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| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
| Conceptual | Remember | Know the main concepts of operations management. |
| Conceptual | Understand | Appreciate the nature and scope of operations management. |
| Procedural | Create | Analyse and design products and services, processes and layouts |
| Procedural | Create | Demonstrate intellectual ability and practical skills through report writing. |
There are no assessments for this course.
| Assessment Type | Summative | Weighting | 100 | |
|---|---|---|---|---|
| Assessment Weeks | Feedback Weeks | |||
| Feedback |
2-hour resit exam |
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| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
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| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
| Conceptual | Remember | Know the main concepts of operations management. |
| Conceptual | Understand | Appreciate the nature and scope of operations management. |
| Conceptual | Understand | Understand operations strategy and discuss what operations objectives are important for a particular operation |
| Procedural | Create | Analyse and design products and services, processes and layouts |
| Procedural | Apply | Use appropriately a range of established operations management techniques to measure, plan and control capacity, inventory, supply chain, projects, quality and performance improvement. |
| Conceptual | Understand | Appreciate the value and limitations of lean operations. |
| Procedural | Create | Demonstrate intellectual ability and practical skills through report writing. |
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